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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Jonathan

Jonathan Jonathan

September 5, 2024

5  out of  5
rating by Jonathan Jonathan
"I’m so glad that I called State Farm. Speaking with the agent Destynie Allen today genuinely made my day better. The energy was all there but most of all I’m happy with doing business with State Farm. I will refer anyone to this insurance company thank you State Farm."
We responded:
"Thank you, Jonathan! We’re so glad you called us and that we could help! My team and I appreciate your support. - Oswaldo"
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Jeanette Guzman

September 3, 2024

5  out of  5
rating by Jeanette Guzman
"Liliana anf the girls are very Friendly thank you"
We responded:
"I'm glad to hear that Liliana and the girls at State Farm were very friendly. Their positive and friendly demeanor made your experience enjoyable. Thank you for sharing your positive review. Oswaldo Velazquez"
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Lydia Olivera

September 3, 2024

5  out of  5
rating by Lydia Olivera
"Liliana y Arleen me tratan como una princesa cada ves que voy hacer mi pago oh tengo una pregunta. Mil gracias por todo siempre orando por ustedes."
We responded:
"Gracias Lidia por compartir tu experiencia. Me encanta que te hayas sentido como una princesa trabajando con Liliana y Arleen. Son una pareja fabulosa y estás en excelentes manos. -Oswaldo"
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Rodney Anderson

August 30, 2024

5  out of  5
rating by Rodney Anderson
"I have been with State Farm for 28 years. My famiy and I just moved to Kissimmee, Florida from Michigan. We choose Oswaldo Velazquez - State Farm to tranfer our multiple cars to. Karla Placencia was the representative that helped me with the transaction and it was a great experience. We look forward to continuing to business with them 😊"
We responded:
"Thank you, Rodney, for your kind words and for trusting us with your family's insurance needs during your move to Kissimmee! We’re delighted to hear that Karla provided you with a great experience during the transition. It's our pleasure to have you as part of the Oswaldo Velazquez State Farm family, and we look forward to continuing to serve you and your family for many more years to come. - Oswaldo"
Profile photo of Brian Alston

Brian Alston

August 29, 2024

5  out of  5
rating by Brian Alston
"Liliana was amazing. She addressed all of my concerns, very knowledgeable about the many servíces available to me. I look forward to working with Liliana with any of my futures policy issues. Thank you for your great Customer Service you provide each and every time I call. Brian A."
We responded:
"Thank you, Brian, for your kind words. I’m glad you found my team, especially Liliana helpful. We look forward to answering your questions in the future. - Oswaldo""
Profile photo of Amparo Vargas

Amparo Vargas

August 27, 2024

5  out of  5
rating by Amparo Vargas
"Excelente servicio con Arleen Nova"
We responded:
"¡Muchas gracias, Amparo, por tus amables palabras y por destacar el excelente servicio de Arleen! Nos alegra mucho saber que tuviste una experiencia positiva con nosotros. ¡Estamos aquí para ayudarte siempre que lo necesites! - Oswaldo"
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P P

August 23, 2024

5  out of  5
rating by P P
"Great experience!!! Thank you so much for helping me with my car insurance and getting the best quote in the area :)"
We responded:
"Thank you for sharing your experience! I’m thrilled you had an amazing experience with us working through your auto coverage. If any questions arise, please let us know. - Oswaldo"
Profile photo of Eileen Typaldos

Eileen Typaldos

August 22, 2024

5  out of  5
rating by Eileen Typaldos
"Karla Alcantara, es la mejor agente de state farm, muy amable y educada."
We responded:
"¡Gracias Eileen por tan amables palabras! Me alegra que hayas encontrado increíble trabajar con Karla. Si tiene alguna pregunta, ¡háganoslo saber! -Oswaldo"
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Antonio Ivey

August 22, 2024

5  out of  5
rating by Antonio Ivey
"Destynie made my experience seamless and smooth in switching over my insurance she was a great help and I enjoyed working with her."
We responded:
"Thank you Antonio for your positive feedback! I'm glad to hear that Destynie was able to assist you effectively and make your insurance switch a smooth experience. If you have any more questions or need further assistance, feel free to let me know. Oswaldo Velazquez"
Profile photo of Jorge Arnaldo Pabón

Jorge Arnaldo Pabón

August 22, 2024

5  out of  5
rating by Jorge Arnaldo Pabón
"Excelente trabajo, hoy me atendió Karla con mucha dedicación y amabilidad."
We responded:
"¡Gracias Jorge por compartir tu experiencia con nosotros! Me alegra que haya encontrado que mi equipo, especialmente Karla, se dedicó y mostró amabilidad durante su estadía. Si tiene alguna pregunta, ¡háganoslo saber! -Oswaldo"
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wilfredo noda

August 22, 2024

5  out of  5
rating by wilfredo noda
"Good job, thanks agent Karla for your excellent service. Im really grateful with her. She is a very good agent"
We responded:
"Thank you, Wilfredo for your kind words! I’m thrilled you had an excellent time with Karla. I’ll be sure to pass along your words to her. We appreciate your support! – Oswaldo"
Profile photo of Lino manuel Contreras cardenas

Lino manuel Contreras cardenas

August 21, 2024

5  out of  5
rating by Lino manuel Contreras cardenas
"Exelente atención"
We responded:
"Gracias Lino por compartir tu experiencia. Mi equipo y yo apreciamos nuestra atención al detalle. Si tienes alguna pregunta, ¡házmelo saber! –Oswaldo""
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Carmen Diaz

August 21, 2024

5  out of  5
rating by Carmen Diaz
"Arleen Nova She was so helpful."
We responded:
"Thank you, Carmen, for giving us your feedback! I’m glad you enjoyed your time with Arleen and found her helpful. If you have any questions, please let me know! - Oswaldo"
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Junior Lubertin

August 20, 2024

5  out of  5
rating by Junior Lubertin
"Liliana is very good"
We responded:
""Thank you, Junior, for your kind words! I appreciate you sharing your experience with Lilliana. I’m thrilled to have her on my team! - Oswaldo Velazquez""
Profile photo of Victor Cruz

Victor Cruz

August 20, 2024

5  out of  5
rating by Victor Cruz
"My experience with destiny was great she was very professional very helpful she did a great job"
We responded:
" "Thank you, Victor, for your kind words! I'm thrilled you enjoyed your time with Destynie. If you have any questions, please let us know! - Oswaldo Velazquez""
Profile photo of Glenda Brant-ortiz

Glenda Brant-ortiz

August 19, 2024

5  out of  5
rating by Glenda Brant-ortiz
"Mis Arleene , thank you so much for understanding me, helping me, for telling me kind words, thank you much your boss should be proud of you. You was amazing thank you sooo much"
We responded:
""Thank you, Glenda, for sharing your experience! I’m thrilled Arleene made you feel understood and listened to during your visit. I am proud of her for such a great job! I’ll pass on your kind words to her. - Oswaldo Velazquez""
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jai patel

August 19, 2024

5  out of  5
rating by jai patel
"Very nice people helpful, I went in person and they helped me within a minute no waste of time specially Liliana very great people and service. Thank you"
We responded:
"Thank you, Jai, for your kind words. I’m glad you found my team extremely helpful especially Lilliana! If you have any questions, please let us know. We’re here for you! – Oswaldo Velazquez "
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Esnel Neasse

August 19, 2024

5  out of  5
rating by Esnel Neasse
"Liliana she do a good thank you"
We responded:
"Thank you, Esnel for sharing your experience! I’m thrilled Lilliana was able to assist you and she did a fabulous job. If you have any questions, please let me know! - Oswaldo Velazquez"
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Jessica Abril

August 19, 2024

5  out of  5
rating by Jessica Abril
"Lilliana was great gave me some information and help me get car insurance. Mr .Oswaldo Velazquez was nice as well."
We responded:
"Thank you, Jessica, for your kind words! I’m glad Lilliana provided great information and helped you get car insurance, and you found me nice as well. If you need any further assistance, please don't hesitate to reach out. We're here to help! – Oswaldo Velazquez"
Profile photo of Derion Blackman

Derion Blackman

August 19, 2024

5  out of  5
rating by Derion Blackman
"Spoke with Karla on getting started with new coverage on my cars. She was kind and patient with helping me get started. Thank You"
We responded:
"Thank you, Derion, for sharing your experience with my office! I’m thrilled Karla was able to set up your coverage and answer your questions. If anything comes up with your plan, please let us know! – Oswaldo Velazquez"
Profile photo of Jajaira Rodriguez

Jajaira Rodriguez

August 16, 2024

5  out of  5
rating by Jajaira Rodriguez
"Best experience. Lilliana did an amazing job with my insurance needs. She was professional, efficient, and exceeded my expectations. I highly recommend them."
We responded:
"Thank you, Jajaira, for sharing your experience! It’s wonderful to know that Lilliana was able to assist with your needs, and you found her to exceed your expectations! If any questions arise, please let us know. – Oswaldo Velazquez"
Profile photo of Chele'An DeSousa

Chele'An DeSousa

August 14, 2024

5  out of  5
rating by Chele'An DeSousa
"They have been super helpful."
We responded:
""Thank you, Chele’An, for sharing your experience with us! I’m glad you found my team helpful. If you have any questions, please don’t hesitate to let us know! - Oswaldo Velazquez""
Profile photo of Evie Gaskins

Evie Gaskins

August 11, 2024

5  out of  5
rating by Evie Gaskins
"I have had State Farm for over 30 years and never knew or had help from an agent. They were just the unknown people that I paid each month. Suddenly we were transferred to Mr. Oswaldo Velazquez's office. What a blessing that was because we had encountered an issue with our home due to illness and loss in our family and he was right there to help us keep our homeowners insurance going through such a crazy time in our lives. He held our hands through the whole processes and went to bat for us with the underwriters. He is such a sweet man and truly cares for his clients as if they were his own family! I hope they never switch agents on us again because we want to keep Mr. Velazquez forever! On a side note, there is a woman who works at his office named Arleene and she is the absolute best! I would call there so many times and never once did she act like I was a bother to her, in fact just the opposite! She was so friendly and comforting and went out of her way to help me every time I called. I truly hope State Farm realizes what a treasure they have at the Oswaldo Velazquez agency!"
We responded:
""Thank you, Evie, for your heartfelt feedback! I’m honored my team, especially Arleene, has provided exceptional support during a difficult time. Your kind words mean a lot to us, and I’m grateful for your support and loyalty over the past 30 years. - Oswaldo Velazquez""
Profile photo of Epifanio Santiago

Epifanio Santiago

August 8, 2024

5  out of  5
rating by Epifanio Santiago
"Amazing service by Liliana, thank you for your attentive attitude and explanation on coverages."
We responded:
""Thank you, Epifanio, for your kind words! I’m thrilled Liliana provided amazing service with an attentive attitude and clear explanations on coverages. Your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! - Oswaldo Velazquez""
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Maged M

August 6, 2024

5  out of  5
rating by Maged M
"Liliana you make me so happy with the new policy"
We responded:
""Thank you, Maged, for your kind words! I’m thrilled you got to work with Liliana and had a fantastic time working through your new plan as a result. If you have any questions, please reach out. - Oswaldo Velazquez""