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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Joint

Mike Joint

May 6, 2025

5  out of  5
rating by Mike Joint
"Very helpful and great experience getting quote and buying auto and renters insurance"
We responded:
"Thank you, Mike! We’re so glad to hear you had a great experience getting your auto and renters insurance with us. It’s always our goal to make the process smooth and helpful from start to finish. We appreciate your trust and look forward to being here whenever you need us! - Oswaldo Velazquez"
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Xavier Rodriguez

May 6, 2025

5  out of  5
rating by Xavier Rodriguez
"Enrique is the man. Helped explain to me the situation in a nice easy going way!!"
We responded:
"Thanks so much, Xavier! We’re thrilled to hear Enrique was able to walk you through everything in a clear and easygoing way. That’s exactly the experience we aim to provide—helpful, straightforward, and stress-free. We appreciate you choosing our office! - Oswaldo Velazquez"
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Robert Federico

May 1, 2025

5  out of  5
rating by Robert Federico
"I highly recommend Oswaldo Velazquez from State Farm insurance. He made the process so easy and was very knowledgeable and professional!"
We responded:
"Thanks so much, Robert! We’re glad to hear we helped make everything feel clear and manageable. Your recommendation means a lot to our team—we’re always here to make things easier for you. - Oswaldo Velazquez"
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Tito Rivera

May 1, 2025

5  out of  5
rating by Tito Rivera
"The associate was very helpful and friendly in giving me relevant information and advice on my policy. She even helped me lower my rate."
We responded:
"Thank you for your feedback, Tito! We're happy to hear that our team member made your experience a positive one and was able to provide helpful guidance. We're always here to simplify things and support you each step of the way. - Oswaldo Velazquez"
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Yashira M. Gonzalez Laguer

May 1, 2025

5  out of  5
rating by Yashira M. Gonzalez Laguer
"Excelente servicio de parte de Enrique al ayudarnos a cotizar para poder añadir un vehículo a nuestra póliza, definitivamente lo recomendaría."
We responded:
" ¡Gracias, Yashira! Nos alegra saber que Enrique pudo apoyarte con la cotización y añadir el vehículo sin complicaciones. Agradecemos tu recomendación y aquí estaremos siempre que nos necesites. - Oswaldo Velazquez"
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María ramos

April 30, 2025

5  out of  5
rating by María ramos
"Son muy serios y responsables con todo son agradables y muy atentos"
We responded:
"¡Hola María! Muchísimas gracias por tus palabras. Nos alegra saber que te has sentido bien atendida y respaldada por nuestro equipo. Brindar un servicio atento y responsable siempre es nuestra prioridad. ¡Agradecemos sinceramente tu confianza! - Oswaldo Velazquez"
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Anita Cordova

April 29, 2025

5  out of  5
rating by Anita Cordova
"Feliz 🤗 Y muy agradecida con Enrique, Con su ayuda por teléfono, actualicé una información Y me hizo ahorrar tiempo muy valioso. Muchas gracias Enrique"
We responded:
"¡Hola Anita! Nos alegra mucho saber que Enrique pudo ayudarte de manera tan eficaz por teléfono. Saber que te ayudó a ahorrar tiempo y resolver tus dudas nos motiva a seguir brindando un servicio atento y personalizado. También nos alegra que Liliana te haya brindado una atención amable en tu visita anterior. ¡Gracias por confiar en nuestra oficina! - Oswaldo Velazquez"
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Kingdom First Studio

April 25, 2025

5  out of  5
rating by Kingdom First Studio
"I've had the pleasure of working with Liliana for my insurance needs, and I couldn't be more impressed. From the very first interaction, Liliana made sure I fully understood my options and worked with me to tailor the best coverage for my situation. The level of professionalism, knowledge, and personal attention to detail is exceptional. I never felt rushed, and I left our conversation confident that I made the right choice. It's clear that Liliana truly cares about her clients and is always ready to answer any questions or concerns. Highly recommend for anyone looking for an insurance agent who is not only skilled but also genuinely trustworthy and supportive! Thank you Liliana!"
We responded:
"Thank you so much for your thoughtful review!! I appreciate the time you took to write to us, and I'm thrilled that Liliana made sure you understood your coverage options. She is excellent. We are more than happy to help and always strive to take the best care of our people. We are always here if you need us. - Oswaldo Velazquez"
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Susan Estremadoyro

April 24, 2025

5  out of  5
rating by Susan Estremadoyro
"Destynie was amazing! She was so helpful and friendly, it has been a long time since I've had such wonderful customer service!"
We responded:
"Thank you so much for your feedback, Susan! I'm happy to hear that Destynie was so helpful for you and provided excellent customer service. We strive to take great care of our people, we're thankful for you! Please reach out if you need anything at all. - Oswaldo Velazquez"
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J. rod

April 23, 2025

5  out of  5
rating by J. rod
"Enrique was very good and knowledgeable and caring i would definitely recommend him for more services to family and friends"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Enrique provided you with such knowledgeable and caring service. It's our goal to make sure each interaction is helpful and supportive, and we’re so glad Enrique made that impression. We truly appreciate your recommendation and look forward to assisting you—and your family and friends—in the future! - Oswaldo Velazquez"
Profile photo of RISHI BUDHAI

RISHI BUDHAI

April 23, 2025

5  out of  5
rating by RISHI BUDHAI
"Great Customer Service, easy and fast response."
We responded:
"Hi Rishi, thank you for the fantastic feedback! We’re so glad you had a smooth and speedy experience with us. Providing excellent customer service is something our team takes pride in, and it’s always rewarding to know it shows. We appreciate you choosing our office and are here anytime you need us! - Oswaldo Velazquez"
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Leisa James

April 22, 2025

5  out of  5
rating by Leisa James
"Liliana I am very pleased with the service render. I am so glad to have both my Apt. And car insurance under the same roof. Thsnk you State Farm for your service."
We responded:
"Thank you, Leisa! I’m glad you had a pleasant time with Liliana. If you have any questions, give us a call. - Oswaldo Velazquez"
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IVAN C

April 22, 2025

5  out of  5
rating by IVAN C
"Liliana fue muy amable y me colaboró muchísimo. Me ayudó a conseguir seguro para mi camioneta a un precio muy por debajo de lo que yo estaba pagando antes. Si fuera posible la habría calificado con 7 estrellas."
We responded:
"¡Muchísimas gracias, Iván! Nos alegra mucho saber que Liliana pudo ayudarte a conseguir un excelente seguro para tu camioneta a un precio mucho más bajo. ¡Esa calificación de 7 estrellas nos llena de orgullo! Compartiremos tus amables palabras con ella—le va a encantar saberlo. ¡Bienvenido a la familia de Oswaldo Velazquez State Farm! - Oswaldo Velazquez"
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Riccardo Sanchez

April 18, 2025

5  out of  5
rating by Riccardo Sanchez
"Destynie Allane Thanks for the help you are AWESOME. We need more people like you. She saved me big time. Her service was 10 stars God bless you."
We responded:
"We’re thankful for your feedback, Riccardo! I'm thrilled that Destynie was so helpful and able to help you save!! If there is anything else we can do to help, please let us know. - Oswaldo Velazquez "
Profile photo of Glorimar Diaz Cortijo

Glorimar Diaz Cortijo

April 18, 2025

5  out of  5
rating by Glorimar Diaz Cortijo
"Excelente servicio. Gracias por ayudarme, Enrique. Dan el 100% por resolverle a sus clientes. Excelente agencia de seguros"
We responded:
"¡Muchísimas gracias, Glorimar! Nos alegra saber que Enrique pudo ayudarte. Siempre damos el 100% para nuestros clientes. ¡Gracias por confiar en nuestra agencia! - Oswaldo Velazquez"
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Gabriel Pagan

April 18, 2025

5  out of  5
rating by Gabriel Pagan
"I’m planning to move from Virginia to Florida. Enrique was incredibly helpful in explaining the process and guiding me through it. Highly recommended. Thank you so much, Enrique."
We responded:
"Thanks a ton, Gabriel! We’re glad Enrique could make your move to Florida easier. He’s a great guide, and we’re lucky to have him on our team! - Oswaldo Velazquez"
Profile photo of Cheryld Hanson

Cheryld Hanson

April 17, 2025

5  out of  5
rating by Cheryld Hanson
"Great communication!"
We responded:
"Thank you so much for your review, Cheryl! I'm happy you were satisfied with your experience. Please reach out or stop by if you need anything at all! - Oswaldo Velazquez"
Profile photo of vanessa zabresky

vanessa zabresky

April 17, 2025

5  out of  5
rating by vanessa zabresky
"Liliana was the absolute best!! Helped me right away and was knowledgeable on how to get savings for my family while still getting the coverage I need. She then had me stop by for some welcome goodies! I will refer anyone and everyone to her!"
We responded:
"Wow, Vanessa—thank you so much for the amazing review! We're thrilled to hear that Liliana made such a great impression and helped you choose a fitting coverage and savings for your family. She truly goes above and beyond, and we're so glad you got to stop by for some welcome goodies, too! Your referrals mean the world to us, and we’re so grateful to have you as part of the Oswaldo Velazquez State Farm family! - Oswaldo Velazquez"
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Angel Ricardo Teran

April 16, 2025

5  out of  5
rating by Angel Ricardo Teran
"Miss Destiny is very professional, she put everything together to get us the best coverage at the best rate of the market for two vehicles, all the process was super easy and expedited. Thank you."
We responded:
"Thank you so much for your feedback, Angel! I'm thrilled that Destynie was so helpful for you and was able to get you the best coverage and rate for your two vehicles. We appreciate you and are here to help if you need anything at all! - Oswaldo Velazquez"
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Lady Bonilla

April 16, 2025

5  out of  5
rating by Lady Bonilla
"Excelente atención, siempre están apoyando a las personas y buscando soluciones, gracias Enrique"
We responded:
"Muchísimas gracias por tus amables palabras. Nos alegra saber que Enrique y nuestro equipo pudieron brindarte un excelente servicio y soluciones útiles. Agradecemos mucho tu confianza y siempre estaremos aquí para ayudarte. - Oswaldo Velazquez"
Profile photo of Jose Angel Diaz

Jose Angel Diaz

April 16, 2025

5  out of  5
rating by Jose Angel Diaz
"Enrique helped me with all the life insurance questions I had. He went above & beyond to clarify all my doubts about the different polices while providing great customer service. This is truly the best insurance agency in Kissimmee FL"
We responded:
"Thank you for the kind words, Jose! We’re thrilled to hear Enrique provided you with the clarity and service you deserved while exploring your life insurance options. Our team takes pride in offering personalized support, and we're honored to be considered your go-to team in Kissimmee. We’re here whenever you need us! - Oswaldo Velazquez"
Profile photo of Heather Morrison

Heather Morrison

April 15, 2025

5  out of  5
rating by Heather Morrison
"They did a great job!"
We responded:
"Thanks so much for the fantastic review, Heather! We’re glad you had a positive experience with our team. If you ever need anything else or have more questions down the road, we’re just a call or visit away! - Oswaldo Velazquez"
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David Pabon

April 15, 2025

5  out of  5
rating by David Pabon
"I love the quickness of their answering the phone and answering questions that I have without getting a runaround. They are quick to give me good service and very courteous . Destynie always seem charmful and very pleasant as well ready to help. Oswaldo runs a tight ship. Thank you for the 35 plus years of service that State farm as well as you in the recent years. Thank you again Destynie."
We responded:
"David, thank you for such a thoughtful and generous review! We’re honored to continue the legacy of great service you’ve experienced over the years. Destynie is truly a gem, and your kind words mean a lot to her and the entire team. We appreciate your loyalty and look forward to many more years of working together! - Oswaldo Velazquez"
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Santiago Orrego

April 15, 2025

5  out of  5
rating by Santiago Orrego
"Very nice and easy to talk to helped me straight away giving me the best and cheap insurance as an 18 year old"
We responded:
"Thanks for the excellent review, Santiago! We're so glad we could help you find the right coverage at an affordable price. It’s important to us that everyone—especially young drivers—feels confident and supported. Welcome to the Oswaldo Velazquez State Farm family! - Oswaldo Velazquez"
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greg medina

April 15, 2025

5  out of  5
rating by greg medina
"Extraordinaria atencion por parte de la srta lili. Tiene paciencia y elocuencia a la hora de explicar las polizas. Excelente persona y trabajadora"
We responded:
"Thanks for the positive rating, Greg! Let us know if there is anything you need from us! -Oswaldo"