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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ariel

Ariel

June 13, 2025

5  out of  5
rating by Ariel
"Destynie was so helpful. She helped Adriana and Tyler with getting a new policy. Not only was she cheerful but caring as well. Thank you for everything Destynie :)"
We responded:
"Thank you so much for your kind words, Ariel! We’re thrilled to hear about the wonderful experience you had with Destynie. Her cheerful and caring approach truly reflects our commitment to excellent service. We’re glad she could assist Adriana and Tyler with their new policy. Thank you for trusting us, and please don’t hesitate to reach out if you need anything in the future! - Oswaldo Velazquez"
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Boost Mobile

June 11, 2025

5  out of  5
rating by Boost Mobile
"Gracias el buen trato y servicio estoy muy agradecido de con la funcionarios que me asistió Yliana gracias"
We responded:
"¡Gracias por tu comentario, Boost Mobile! Nos alegra saber que recibiste un buen trato y servicio de parte de Liliana. Valoramos mucho la atención que brindamos a nuestros clientes, y tus palabras son una gran motivación para nuestro equipo. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Atentamente, Oswaldo Velásquez"
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Ashley Dempster

June 10, 2025

5  out of  5
rating by Ashley Dempster
"Destynie was super nice over the phone and was able to get everything squared away super quickly and efficiently!"
We responded:
"Thank you so much for your review, Ashley! I'm thrilled that Destynie provided excellent service and took care of you quickly and efficiently. Please reach out or stop by if you need us! - Oswaldo Velazquez"
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Iraida Ponce

June 10, 2025

5  out of  5
rating by Iraida Ponce
"Excellent customer service"
We responded:
"Thank you so much for sharing your experience, Iraida! I'm happy that you received excellent customer service. Please reach out or stop by if you need us! - Oswaldo Velazquez"
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berny lucas

June 10, 2025

5  out of  5
rating by berny lucas
"Thank you very much Destynie for your high Quality of assistance and for help to save a lot money on my insurance , you have help to Cut insurance monthly price by half’s of the price. Thank you 😊"
We responded:
"Thank you so much, Berny, for sharing your experience!! I'm happy to hear that Destynie was so helpful in helping you save money on your insurance. We strive to provide the best service possible. Please reach out or stop by if you need us! - Oswaldo Velazquez"
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Juan Pacheco (pacheco)

June 9, 2025

5  out of  5
rating by Juan Pacheco (pacheco)
"Excelente servicio, atentos y muy amables 5 estrellas no es suficiente para lo buenos que son"
We responded:
"¡Muchas gracias por tu maravillosa reseña, Juan! Nos alegra saber que recibiste un excelente servicio y que nuestro equipo fue atento y amable. Tus palabras significan mucho para nosotros y nos motivan a seguir dando lo mejor. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Atentamente, Oswaldo Velásquez"
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Fabian Tenerellii

June 9, 2025

5  out of  5
rating by Fabian Tenerellii
"Excelent service"
We responded:
"We appreciate your review, Fabian! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best regards, Oswaldo Velásquez"
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Sean Presley

June 7, 2025

5  out of  5
rating by Sean Presley
"Destynie is very attentive and helpful!!!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Destynie was attentive and helpful during your visit. Our team strives to provide excellent service, and your feedback means a lot to us. If you need anything else in the future, please don’t hesitate to reach out. We’re here to help! Best regards, State Farm"
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miguel medina

June 6, 2025

5  out of  5
rating by miguel medina
"Lilliana Gonzalez , customer service agent is a very knowledgeable and very courteous agent who was extremely helpful in assisting us with a complete insurance package for our 2 autos and home. I would highly recommend you to Ms. Gonzalez for all your insurance needs. Extremely satisfied. Job well done !!"
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Manuel Guzman

June 6, 2025

5  out of  5
rating by Manuel Guzman
"Good!!!"
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Lou mena

June 6, 2025

5  out of  5
rating by Lou mena
"Thank you Destynie for providing good customer service from the moment I came into the office till the time I left. I was greeted by the Agent Oswaldo Velazquez and everyone waved and smiled. I recommend everyone to co.w to this office. I will continue my business with this agency."
We responded:
"Thank you so much for your kind words and recommendation, Lou! We’re delighted to hear that Alessa and the rest of our team made you feel welcome and provided excellent service during your visit. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks for being part of our State Farm family! - Oswaldo Velazquez"
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Elianis Pirela

June 5, 2025

5  out of  5
rating by Elianis Pirela
"Bien excelente"
We responded:
"Gracias, Elianis!! - Oswaldo Velazquez"
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Linda Brown

June 5, 2025

5  out of  5
rating by Linda Brown
"Destynie has been super helpful whenever we’ve called in about anything"
We responded:
"Thank you so much, Linda! Destynie is wonderful and we're thankful to have her. I'm thrilled that she was so helpful for you. Please reach out or stop by if you need anything at all! - Oswaldo Velazquez"
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Nabil R

June 3, 2025

5  out of  5
rating by Nabil R
"Great team, very efficient, professional and polite. My previous State Farm agent passed away a few years ago and my account was transferred to Oswaldo's office. It's been a great experience from the first day. Very personable staff. Enrique just called me and helped me today, to solve some issues I was having during my current overseas travels, after I misplaced my previous smart phone and my autopay credit card was expiring, which created the perfect storm to delay my monthly payment, among other issues. He was very kind, patient, empathetic, and efficient. He even tried to help me with my issues accessing my online account. I wish all the success to Oswaldo and his team. Thanks for everything you all do."
We responded:
"Thank you so much for your thoughtful review, Nabil! We are so happy to have to you, and I'm thrilled that Enrique was so helpful in your tricky situation. We are always here to help, please reach out or stop by if you need us! -Oswaldo Velazquez"
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Alix Aguirre

June 2, 2025

5  out of  5
rating by Alix Aguirre
"Great!"
We responded:
"We appreciate your review, Alix! I'm delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Oswaldo Velazquez"
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laurie Nunez

May 29, 2025

5  out of  5
rating by laurie Nunez
"Destynie Allen was very helpful and was even able to get me a lower rate than my current insurance company."
We responded:
"Thank you so much, Laurie! We're thrilled to hear Destynie was able to help you find a better rate and provide a smooth experience. We’re proud to have her on the team and even more grateful to have you as part of our Oswaldo Velazquez State Farm family! - Oswaldo Velazquez"
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Leonardo Mendez

May 28, 2025

5  out of  5
rating by Leonardo Mendez
"Liliana zayas Gonzales tubo una atención excepcional tremenda accesora de seguro quedé encantado con su amabilidad y como maneja su trabajo"
We responded:
"¡Muchas gracias por tu comentario, Leonardo! Nos alegra saber que tuviste una experiencia excepcional con Liliana y que su amabilidad y profesionalismo te dejaron encantado. Valoramos mucho la dedicación de nuestro equipo para brindar el mejor servicio posible. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Atentamente, State Farm "
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JOHN KIRN

May 28, 2025

5  out of  5
rating by JOHN KIRN
"Destynie was very helpful today answering a question with regards to a recent accident. Her knowledge of the insurance is obviously outstanding as she was able to give me an answer in seconds. I recommend this agency to everyone I know who needs auto and home insurance. Thank you Destynie and State Farm for your super coverage."
We responded:
"Thank you so much for the thoughtful review, John! We’re glad to hear Destynie was able to provide you with fast, knowledgeable help when you needed it most. Your recommendation means a lot to us, and we’re proud to have earned your trust. If there’s anything else you need, we’re always here to help. - Oswaldo Velazquez"
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Sabrina Dykes

May 27, 2025

1  out of  5
rating by Sabrina Dykes
"Do not bother calling them if your home is not 2009 or newer. Due to some "new policy guidelines" (which sound discriminatory to me) they will not insure your home."
We responded:
"Hello Sabrina, I attempted to find more information about you in my records but couldn't locate you in my book of business. We truly value your feedback and are committed to continuously reviewing our policies to better meet the needs of our diverse customer base. Our underwriting guidelines are designed to provide optimal coverage while effectively managing risk. If you’d like to discuss your specific situation further or explore alternative options, please don’t hesitate to reach out to me. I’m here to help and support you in any way I can. Thank you for your understanding. Best regards, Oswaldo Velazquez Agent"
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Rosa Santana

May 23, 2025

5  out of  5
rating by Rosa Santana
"Karla la mejor!! Mil gracias por ayudarme"
We responded:
"¡Mil gracias, Rosa! Nos alegra mucho saber que Karla pudo ayudarte—¡también creemos que es la mejor! Agradecemos sinceramente que seas parte de nuestra familia de State Farm. - Oswaldo Velazquez"
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Rebecca Bray

May 22, 2025

5  out of  5
rating by Rebecca Bray
"Destynie Allen assisted me today and she was quick and efficient. She represents the best in professionalism and friendly service. Thank you, Destynie! I appreciate you!"
We responded:
"Thank you so much for your kind words, Rebecca! We’re thrilled to hear that Destynie provided you with quick, efficient, and professional service. She truly takes pride in helping our customers feel supported and valued. We’ll be sure to pass along your appreciation—your feedback means a lot to our team here at the Oswaldo Velazquez State Farm office! - Oswaldo Velazquez"
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Domenech Hiram

May 21, 2025

5  out of  5
rating by Domenech Hiram
"Buen servicio Buen presio Hama Les y rapidos"
We responded:
"¡Gracias por tu comentario, Domenech! Nos alegra saber que recibiste un buen servicio, buen precio y atención rápida—eso es lo que siempre queremos brindar. ¡Gracias por confiar en nuestra oficina! - Oswaldo Velazquez"
Profile photo of Chelsea Aaron Charbonneau

Chelsea Aaron Charbonneau

May 20, 2025

5  out of  5
rating by Chelsea Aaron Charbonneau
"After a year with the company, I needed an adjustment to our coverage. Enrique was patient, knowledgeable and asked questions to get me a better, more affordable rate. He provided me with options, alternatives and finally a better quote, on the spot. It’s so nice to walk in and have a face to face discussion, and leave satisfied."
We responded:
"Hi Chelsea, thank you so much for sharing your experience! We’re thrilled to hear that Enrique was able to assist you with the coverage adjustment. Providing thoughtful, face-to-face service is something we truly value, and we’re glad you left the office feeling confident and satisfied. We appreciate your continued support of our team! - Oswaldo Velazquez"
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Miguel S.

May 12, 2025

5  out of  5
rating by Miguel S.
"I want to recommend this agency!. They were very helpful doing my transfer to Florida. Thank you Enrique for all the help"
We responded:
"Thank you so much for the recommendation, Miguel! We're glad to hear that Enrique was able to make your transfer to Florida smooth and stress-free. Welcome to the Sunshine State — we're happy to have you as part of our Oswaldo Velazquez State Farm family! - Oswaldo Velazquez"
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Francheska Santana

May 12, 2025

5  out of  5
rating by Francheska Santana
"Excellent service of Enrique"
We responded:
"Thank you so much, Francheska! We’re thrilled to hear you received excellent service from Enrique. He’s a valued member of our team, and we’ll be sure to pass along your kind words. If there’s ever anything else we can assist you with, don’t hesitate to reach out! - Oswaldo Velazquez"